ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE
Constantly growing, now distributed across Canada by an ever-growing number of retailers, it's time for Trees to expand its team!
In a relaxed working environment within a small, dynamic team. We are currently looking for a motivated Administrative Assistant!
Located in the heart of the Laurentians, you will benefit from a relaxed working environment, just steps from the bike trails, ski resorts and the Petit Train du Nord trail.
The position:
Part-time during the week, during the day - possibility of becoming full-time.
Part-time hours: 25-30 per week.
Your role will mainly be to perform various tasks related to administration, while occupying a customer service role.
Here's what you can expect every day:
- Sales and customer service support (B2B, ecom tracking, emails);
- Produce invoices for customers from delivery notes;
- Enter customer purchase orders into the system;
- Manage returns;
- Process credits and collections; (Shopify & Sage50)
- Customer account monitoring (call, email);
- Proceed with opening customer accounts;
- Creation of product sheet (Sage50);
- Coordination of new product entries into sales channels,
- Writing, layout, internal and external communication emails;
- Creation of various Excel tables;
- Other tasks supporting the management of the company
- Stimulating work environment and daily challenges.
Profile sought:
You are a seasoned multitasker! Versatile, autonomous, able to manage different priorities, you have relevant experience in a similar position and appreciate a friendly work environment while being professional and organized.
Comfortable with computers in general, you are interested in learning new software and new platforms.
Bilingual, you converse easily in both languages and enjoy talking with customers.
Essential skills:
- Bilingual, spoken and written: French (excellent) – English (advanced)
- Office Suite: Excel, Word and Outlook
- Sage 50 or other accounting software
- Shopify, an asset
Send us your CV! info@treesmountainapparel.com
(Although all job applications are considered, only successful candidates will be contacted)